Compliance
Built on trust and the law
Ekasi to the Burbs treats both sides of the relationship as adults. Workers earn dignity, ID, a wallet, and a paper trail. Customers get verified people and proof of payment.
Platform & security
Ekasi runs on Lovable, a production-grade platform that handles hosting, security, and updates. Your data is protected by server-side rules, encrypted storage, and POPIA-aligned privacy controls.
Lovable →POPIA & Privacy
We collect only what we need, store it securely, and let you download or delete your data any time.
Read →Worker vetting
Real name and suburb, a clear face photo, and two community vouches that are confirmed automatically with fraud screening — then an admin publishes the profile. Optional Didit ID check and proof of address. No criminal record checks.
Read →Terms of service
Clear rules for customers, workers, and Ekasi. No hidden fees.
Read →Liability & your risk
Ekasi is the platform, not the contractor. Who's responsible for what — in plain English.
Read →Live tracking & privacy
Workers can share live location for an active job. Consent-based, deleted 30 days after the job ends.
Read →Disputes
If a job goes wrong, we hold payment in escrow and mediate between the parties.
Read →Refund policy
Refund windows, partial refunds, and how escrow releases work.
Read →Cash-free payments
Payments flow through licensed wallet partners. Workers get a real account, not cash on the corner.
Read →Data controller: Ekasi to the Burbs (Pty) Ltd. POPIA Information Officer: privacy@ekasitotheburbs.co.za. We respond to access and deletion requests within 30 days.